Rent & Return FAQ
The Rent and Return program allows you to rent a high-quality aviation headset for as long as you need it, and then return it when you’re done. You pay a monthly fee based on the headset you choose, with no long-term commitment.
1
Which headsets are available in the Rent & Return program?
All the headsets we offer are available in the Rent & Return program. This includes:
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Lightspeed Sierra
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Bose Proflight 2
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David Clark One-X
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Lightspeed Delta Zulu
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Bose A30
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David Clark H10-13.4
2
What happens if I miss a payment?
If a payment is missed, we’ll reach out to you to resolve the issue. You have 7 days to settle the payment. If it remains unpaid, we may request that you return the headset, and your rental agreement could be terminated.
3
Can I buy the headset?
The Rent and Return program is strictly rental-based with no option to purchase the headset.
4
How does the Rent and Return program work?
The process is straightforward:
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Select your preferred headset from our available options.
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Rent it for as many months as you like—there’s a one month minimum but no maximum rental period.
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When you’re ready to return it, contact us to request a prepaid shipping label, and send the headset back.
5
Can I switch to a different headset?
Yes, you can cancel your current rental & return & start a new rental.
6
How long can I rent a headset for?
There’s no limit on how long you can rent a headset. Whether you need it for just a month or over a year, you can keep renting for as long as it suits your needs. Just return it when you're done! There is a 1 month minimum. Once the headset is returned to us in good working order, billing will stop.
7
What condition should the headset be in when I return it?
We expect the headset to be returned in good working condition, considering normal wear and tear. If there are any damages beyond normal use, additional charges may apply.
9
What condition will the headset be in when I receive it?
You may receive new or used equipment. Regardless, we do a quality inspection for each item before sending it. If you receive a product you are not happy with, please contact us and we will replace it.
